About Us

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Why spend so much money on data and have inexperienced callers.
Our callers are skilled English speakers and ranked high.

Quality Control

Why spend thousands of dollars trying to train a team and always look after them? Our QA team will do all that for you and send voice recordings.

Profits

Hire an agency that already has the advances in technology in place and can help leverage this infrastructure to enhance your profitability.

Look no further

ABOUT US
At the Call Geeks, Our experienced management team and dedicated agent model provides our clients with a true extended office, We customize our call center services to ensure that we deliver a World-Class customer experience to each one of our strategic partners, if you want the best outbound call center solutions available, look no further

47

Clients

97

Satisfaction %

405

Employee
A BETTER UNDERSTANDING…

Let’s work together on getting you better results

FREQUENTLY ASKING QUESTIONS

We Want Your Application
to Have the Best Quality Possible

WHAT ARE YOUR SERVICE HOURS?
We offer 24/7 service to our clients
HOW MANY LANGUAGES CAN YOU SUPPORT?
While our core business is the English speaking mass market in the United States, our complete staff is bilingual English-Spanish. We provide additional language capabilities in our Panama office including French, Italian, German, Dutch, Swedish & Portuguese, among others.
HOW LONG HAVE YOU BEEN IN BUSINESS?
We have been in business since 2017
HOW DO YOU KNOW THAT YOUR AGENTS ARE DOING A GOOD JOB?
Quality Assurance is our highest priority. Our goal is 100% customer satisfaction and we constantly employ numerous methods to ensure that all calls are handled in the most professional manner possible. To accomplish this, we record the majority of calls across all clients for later review. QA Supervisors also listen in to live calls, giving instant feedback to our agents. We also randomly contact customers to receive feedback. Additionally, our phone system closely tracks hold time, talk time, and several other statistics, which are reviewed by management on a daily basis.
HOW MANY LEADS CAN I EXPECT IN A MONTH
The amount of leads you can expect per month per agent varies and it really depends on the list and the market and also what you would consider a valid lead however I have seen some agents get up to 60-70 leads per month, which is equivalent to 2 Leads/Day / Agent.

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